Frequently asked questions
Piercings come with questions.
We've got answers- and years of experience behind them.
Piercings come with questions.
We've got answers- and years of experience behind them.
Find answers to common questions about our products and services.
Online booking is the easiest way to lock in your time — pick your location below.
Walk-ins are welcome too, but booking guarantees your spot.
Yes. Sometimes a piercing is a Tuesday afternoon decision, and we respect that. Walk-in hours change so check back on our website before you stop by.
15 to 30 minutes, depending on what you're getting.
One to three. The only exception: four is allowed if three of them are lobes.
Use the text or email confirmation you got when you booked — both have edit and cancel links built in.
We ask for 24 hours' notice on cancellations or changes. It gives someone else the chance to grab the slot.
Cash and card
First lobes: 4 and up. Second lobes: 9 and up. Cartilage piercings (forward helix, helix, flat, conch, tragus, rook, daith) and nostril piercings: 14 and up. We don't budge on this — your healing depends on it. (And it's the law)
Anyone under 18 needs a parent or legal guardian present to sign the waiver and approve the piercing. No exceptions.
Yes, within our limits — one to three piercings per visit, and the age rules above still apply. First-time piercings tend to go more smoothly when we start with a single set of lobes.
Ear and nostril, exclusively. We do what we do well, and we don't try to be everything.
No — ear and nostril only. If you're looking for those, we're not your studio, and that's okay.
We do. Studio jewelry starts at $15 per piece, with a full range of flat-backs and huggies in every location. You can also [shop online here]
Yes. NeilMed saline spray is $15, our piercing pillow is $18, and you can grab both as a package for $30. Check out our aftercare products here.
Yes, once your piercing is fully healed — 6 to 12 months for cartilage and nostril piercings. We'll do the swap for you.
Implant-grade titanium. Hypoallergenic, nickel-free, and the standard your skin deserves.
We pierce with our own jewelry only. The reason is straightforward: we know exactly what our pieces are made of, how they fit, and how they perform during healing. With outside jewelry, we can't make those promises — and your healing is the part we're not willing to gamble on.
Eventually, yes — but you'll get at least 3-5 years out of it first.
It depends on the style. Threadless and push-pin pieces pull straight out, and hoops click into place. If you're not sure what you have, stop by any studio and we'll walk you through it — no appointment needed.
Yes. If you want a new push-pin top, your downsize is a great time to swap it in. Ask your piercer when you come in.
A lot. Needles are sharper, cleaner, and create less tissue trauma — which means faster healing and lower infection risk. Guns use a blunt stud that forces its way through, causing more damage on the way in. And because guns can't be fully sterilized, they carry a higher infection risk. We don't use them. We never will.
Yes — with two exceptions: our scissors and hemostat clamps. Those are disinfected and sterilized after every use.
Everything goes into an autoclave pouch and through a full sterilization cycle. Standard for a reason.
We don't. No exceptions.
We can. Plenty of our clients don't love needles either. We keep the tray behind you so you never see it coming, and we talk you through every step.
Yes — and you're not alone. Eat a real meal one to two hours before your appointment. Tell your piercer when you arrive. We'll have juice and candy ready, walk you through breathing, and pace the appointment around how you're feeling.
For the full aftercare guide, head to our aftercare page.
Lobes: 6 to 8 weeks. Cartilage and nostril: 6 to 12 months. Healing isn't a race, and rushing it is the fastest way to extend it.
The full healing time. Taking jewelry out before a piercing has fully healed can close the hole in hours — even after months of healing.
Cartilage and nostril piercings: 6 to 8 weeks after your appointment, or whenever you have 2+ mm of wiggle room on the post. Lobes typically don't need a downsize. Your first downsize is included.
Usually it's an irritation bump — a sign that something in your routine is bothering the piercing. Common causes: sleeping on it, moisture trapped after a shower, twisting or touching, or using anything other than saline. The full breakdown lives on our aftercare page. If the bump grows, gets hot, or doesn't improve over a few weeks, call us.
True infections are rarer than irritation. Keep up with saline rinses, leave the jewelry in (taking it out traps infection inside), and call a doctor if you see spreading redness, hot skin, thick yellow or green discharge, fever, or chills. We're happy to take a look in person too — call your nearest studio.
Call or text the studio nearest you. We answer real questions from real clients every day — bumps, healing weirdness, snags, jewelry questions, whatever it is. You don't need an appointment to ask.